In the past few years there have been a lot of data leaks from high profile websites. "They definitely had access to the account if the money was wired to herself. Experts say the attackers may have already have victim's information by studying their social media, and they may have sign-in info through software hackers use to hunt for passwords and user names. He said the scammers are impersonating banks with texts and phone numbers, using cheap software that routes the call through a specific cell or landline number. They know that they are talking to the bank because it shows on the mobile phone that they are being called from the bank's number," Bogdan Bodezatu, director of threat research at Bit Defender, said. "These attackers gain the victims' trust. But now I'm out of thousands of dollars right now because of that," she said. What she can't figure out is why sending money through Zelle to her own email or phone number didn't get to her. When she sent herself the $3,500 through Zelle, the money disappeared. Then Brooks was told there was a $3,500 Zelle withdrawal from her Bank of America account, which was "pending." All she had to do was transfer the money back to herself through Zelle to "reverse" it. When she answered, 'No,' she got a call from someone saying they were a Bank of America representative asking questions that made it sound real. You just don't know what to do, you feel lost."īrooks received a text saying it was her bank, Bank of America, verifying a purchase. "You save your hard earned money to just be taken away from you. "It's really distressing," Nausheen Brooks said. Some said they've been tricked into paying criminals thousands of dollars. A new Bank of America and Zelle scam targets users making mobile payments, costing some thousands of dollars.ĬHICAGO (WLS) - A new scam is targeting users of popular mobile payment apps.
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